Privacy Policy

Overview

MamaTastes ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform to connect with local chefs and order home-cooked meals.

Information We Collect

Personal Information

• Account Information: Name, email address, phone number, profile picture
• Payment Information: Credit card details, billing address (processed securely through third-party payment processors)
• Delivery Information: Delivery addresses, special delivery instructions
• Chef Information: Cooking credentials, kitchen certifications, business licenses

Usage Information

• Order History: Meals ordered, preferences, ratings and reviews
• Platform Activity: Pages visited, features used, time spent on platform
• Device Information: IP address, browser type, operating system, device identifiers
• Location Data: GPS coordinates for delivery (with your permission)

How We Use Your Information

We use your information to:

• Provide Services: Process orders, facilitate payments, coordinate deliveries
• Improve Experience: Personalize recommendations, remember preferences
• Communication: Send order updates, promotional offers, customer support
• Safety & Security: Verify identities, prevent fraud, ensure food safety
• Legal Compliance: Meet regulatory requirements, resolve disputes
• Analytics: Understand usage patterns, improve our platform

Information Sharing

We may share your information with:

Service Providers

• Payment Processors: Stripe, PayPal, Square for secure payment processing
• Delivery Partners: Third-party delivery services for order fulfillment
• Cloud Services: AWS, Google Cloud for data storage and processing
• Analytics: Google Analytics for platform improvement

Legal Requirements

We may disclose information when required by law, court order, or to protect our rights and safety.

Data Security

We implement comprehensive security measures:

• Encryption: All data transmitted using SSL/TLS encryption
• Access Controls: Limited access on a need-to-know basis
• Regular Audits: Security assessments and vulnerability testing
• Secure Storage: Data stored in encrypted, secure cloud environments
• Payment Security: PCI DSS compliant payment processing

Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and login status
• Analyze platform usage and performance
• Provide personalized content and recommendations
• Enable social media features

You can control cookies through your browser settings. Note that disabling cookies may affect platform functionality.

Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Limit how we process your data

To exercise these rights, contact us at privacy@mamatastes.com

Contact Us

If you have questions about this Privacy Policy, please contact us: